Terms of use

1. These terms

These terms govern use of InternROI (the Internship ROI Simulator, "the Service"), operated by Opportunities Nearby FZE, Sharjah Research Technology and Innovation Park (SRTIP), Sharjah, United Arab Emirates — Licence No. 11131 ("we"). By creating an account or using the Service you accept them. If you are accepting on behalf of an employer, you confirm you are authorised to bind it.

2. Accounts and roles

An account is personal to one individual and must not be shared. You are responsible for keeping your password secret and for what happens under your account.

The Service has three roles. An administrator creates programmes, enters planning figures and invites people. A supervisor reviews the work of the interns assigned to them. An intern submits their own work. Roles are granted within a programme, not globally, and what each role may see is enforced by the database.

3. What you may not do

• Use the Service to store data you have no lawful basis to hold.
• Attempt to reach another organisation's data, or probe, scan or circumvent the access rules.
• Upload malware, or content that is unlawful or infringing.
• Resell or white-label the Service without our written agreement.

4. Your data and your responsibilities as an employer

You keep ownership of everything you put into the Service. You grant us only the permission needed to host and display it back to the people you have authorised.

When you add interns and supervisors, you — not we — are responsible for having a lawful basis to record their work and performance, and for telling them that their submissions, their supervisor's written feedback and their per-criterion ratings are recorded and retained. Our privacy notice explains what the software stores and what it cannot delete; you should make sure the people you add know it too.

5. Sharing reports

A share link lets someone read a report without an account. You choose whether to create one, how long it lasts, and when to withdraw it, and you are responsible for who you send it to. Reports contain your organisation's cost and return figures.

6. What the ROI figures are — and are not

This section matters more than most, because the Service produces numbers that look like financial analysis.

• The figures are calculated from assumptions you supply. Recruitment hours, salaries, stipends and equipment costs are your estimates. The Service applies a published methodology to them; it does not verify them and cannot know whether they are realistic.
• "Verified value" means reviewed work, not audited money. It counts output a supervisor accepted inside the Service. It is not a measure of cash received.
• Strategic value is reported separately and never added to the headline. Recruiting savings and retention value are forecasts about the future, so the Service keeps them beside the return rather than inside it. Any figure combining them is labelled as such.
• A saved baseline and a generated report are frozen records. They show what was true when they were saved. They do not update, and a later version may legitimately disagree with an earlier one.
• Each figure is stamped with the methodology version that produced it. Methodology versions are published and immutable, so a number can always be traced to the rules that made it.

The Service does not provide financial, investment, accounting, tax, legal or employment advice. Its output is a planning and reporting aid. Decisions you take on the strength of it — including anything you present to a board, an investor or a regulator — are yours, and you should have them reviewed by a suitably qualified professional.

7. Sample data

New organisations receive a sample programme so the Service can be explored before real data is entered. It is clearly labelled as example data throughout, including on any report generated from it. Its figures are illustrative and describe nobody. You can delete it at any time.

8. Availability

We aim to keep the Service available but do not promise uninterrupted access. Maintenance, faults, and failures at our hosting providers can all interrupt it. The Single, Department and Business plans carry no service-level commitment. The Group plan includes one, agreed in writing with you. Support response targets differ by plan and are published on our pricing page.

9. Fees

Plans are quoted in UAE dirhams. An annual plan is billed in advance for the year. A monthly plan is billed each month by card. The Pilot is a single payment — a platform and setup fee, plus a fee for each intern you order it for, up to ten interns — covering one programme for 90 days, or for the longer term stated on your order. Interns added to a Pilot afterwards are invoiced at the per-intern fee you were quoted. The platform and setup fee is credited against an annual plan bought within 60 days of the pilot ending; the credit cannot be combined with another discount.

We are not currently registered for VAT, so no VAT is added and the price you are quoted is the price invoiced. If that changes we will tell you before it affects an invoice.

An annual plan and the Pilot never renew automatically. We do not store your card details for them, and the paid term simply ends unless you choose to buy another. We send a reminder 30 days and 7 days before it does.

A monthly plan renews each month until you stop it. Stripe holds the card for it; we never see the card details. You can stop a monthly plan at any time from your billing screen, with no notice period: nothing more is charged, and you keep full access to the end of the month you have already paid for. We send a reminder 7 days before a stopped monthly plan ends.

Annual fees are non-refundable once a programme has been launched under the paid term. Before that, you can request a full refund within 14 days of payment. A month already paid for on a monthly plan runs to its end and is not refunded. The Pilot is not refunded; its platform and setup fee is credited as described above.

When a paid term ends, nothing is deleted. Programmes that are already running carry on, and every report and record already generated stays readable. What stops is launching a new programme and generating a new report of record. What happens when an account is closed is different, and is section 10.

10. Ending an account

You may stop using the Service at any time and ask us to close your organisation's account. We may suspend an account that breaches section 3, or that puts other customers at risk, and will tell you why where we lawfully can.

Closing works like this: you ask us in writing, and the account closes 30 days later — time enough to take a copy of your data, which we will produce on request before closure. For 90 days after closure we keep the organisation's data unchanged, in case something was needed after all; then we delete it or remove the fields that identify a person in it, keeping only the invoices and payment records UAE tax law requires us to hold for seven years. The retention periods themselves are in section 6 of the privacy notice.

There is no self-service export yet. Until there is, ask us and we will produce a copy of your organisation's data.

11. Liability

The Service is provided as it stands. To the extent the law allows, we exclude implied warranties, and we are not liable for indirect or consequential loss, lost profits, or decisions taken on the strength of the figures described in section 6.

Our total liability to you under these terms is capped, for all claims together in any 12-month period, at the fees you paid for the Service for that period. The cap does not apply — and nothing in these terms limits or excludes liability — for death or personal injury caused by our negligence, for fraud or wilful misconduct, for gross negligence, or for anything else that UAE law does not allow to be excluded or limited.

12. Governing law and changes

These terms are governed by the federal laws of the United Arab Emirates as they apply in the Emirate of Sharjah, and the Sharjah courts have exclusive jurisdiction over any dispute arising out of them. Nothing in these terms takes away a protection that the law of the place you are in grants you mandatorily.

We may change these terms; the date at the top will change with them, and we will tell account holders about significant changes. Continuing to use the Service after a change means accepting the new terms.

Questions: support@internroi.com.